• Support
• FAQs
• News Flashes
• Network Status
• Access Numbers
• Contact Us

HiWAAY's FAQs

An FAQ is a Frequently Asked Question. We have listed here the question paired with the appropriate answer. If you don't find the answer to your question, please visit our customer support page or email support@HiWAAY.net.

Busy Signal Report Form: Report a busy signal.

There are currently 249 FAQs in the database.

View: By Category  All 

XYZ - The Retired FAQ Archive

Old FAQs - We've kept these older FAQs in the archive just in case someone needs the information. These archived FAQs are no longer maintained and will certainly be out-of-date and contain errors.

• Can my software detect that I've been disconnected?
• Critical Windows XP Bug Discovered.
• Does HiWAAY offer any support when I use FrontPage on the Personal Web Server (home.hiwaay.net)
• Does HiWAAY plan to add additional local access numbers?
• Does HiWAAY plan to add additional local access numbers?
• Does HiWAAY support 56Kbps analog modems?
• Does HiWAAY support ISDN?
• Dumaru and Panda.B worms send out fake Microsoft security patches.
• Fake HiWAAY Billing Notice Email Hides Spam/Trojan Downloader
• Fake HiWAAY Email Alerts/Warnings Hide Beagle.J Worm
• Fake Microsoft Security Email Contains W32.Gibe@mm Worm.
• Fake Nimda repair utility contains BioNet trojan.
• Fake Virus Alert Hides Spam/Spyware
• HiWAAY Hosting Server Outage - 4/16/2010
• HiWAAY's Guide to Multichannel (128K) Sessions
• How can I monitor my modem connection in MS Windows?
• How do I Install a DIVA 2430SE ADSL Modem
• How do I cancel an article I posted?
• How do I check the Settings on the 3060/4060 ADSL Modem
• How do I configure Eudora Light for the Macintosh?
• How do I configure Eudora Light for Windows?
• How do I configure Eudora Pro for Windows or Mac?
• How do I Configure FreePPP 2.5 for connecting to HiWAAY?
• How do I configure Open Transport for connecting to HiWAAY?
• How do I configure OT/PPP for connecting to HiWAAY?
• How do I configure the Unix Shell for connecting to HiWAAY?
• How do I configure Windows 2000 Professional for connecting to HiWAAY?
• How do I configure Windows NT 4.0 for connecting to HiWAAY?
• How do I connect to HiWAAY With Windows 95?
• How do I connect to HiWAAY with Windows 98?
• How do I connect to HiWAAY with Windows ME?
• How do I enable security with Eudora Pro 5.1?
• How do I filter junk email with Eudora Light 3.0.1 for Windows?
• How Do I Filter Junk Email With Eudora Light 3.1 for the Mac?
• How do I install the 3060 ADSL Modem?
• How do I install the 4060 ADSL Modem?
• How do I know if my Windows 2000 or NT based computer has all the security patches installed?
• How do I login to the UNIX shell?
• How do I move my dialup access and email to HiWAAY?
• How do I perform an ADSL error check?
• How do I protect my Computer from the Beagle.A (W32.Beagle.A@mm) Worm?
• How do I protect my computer from the Blaster (W32.Blaster.Worm) worm?
• How do I protect my computer from the Bugbear (W32.Bugbear@mm) Worm?
• How do I protect my computer from the Bugbear.B (W32.Bugbear.B@mm) worm?
• How do I protect my computer from the CodeRed II (CodeRed.v3) worm?
• How do I protect my computer from the CodeRed worm?
• How do I Protect my Computer from the FriendGreetings E-card?
• How do I protect my computer from the Goner (W32.Goner.A@mm ) Worm?
• How do I protect my computer from the Klez (W32.Klez.H@mm and W32.Klez.E@mm) Worms?
• How do I protect my computer from the Magistr B virus?
• How do I protect my computer from the Mimail.A (W32.Mimail.A@mm) worm?
• How do I protect my computer from the Mimail.J (W32.Mimail.J@mm) worm?
• How do I protect my computer from the Mydoom.B (W32.mydoom.b@mm)?
• How do I protect my computer from the new Mimail worms? (W32.Mimail.C@mm, Mimail.D, Mimail.E, Mimail.F, Mimail.G and Mimail.H)
• How do I protect my computer from the Novarg or Mydoom Worm (W32.Novarg.A@mm or W32.Mydoom.A@mm)?
• How do I protect my computer from the Sobig (W32.Sobig.A@mm) worm?
• How do I protect my computer from the Sobig.E (W32.Sobig.E@mm) worm
• How do I protect my computer from the Sobig.F (W32.Sobig.F@mm) worm?
• How do I protect my computer from the Swen.A (W32.Swen.A@mm) worm?
• How do I protect my computer from the Vote A (W32.Vote.a@mm) worm?
• How do I protect my computer from the Vote B (W32.Vote.B@mm) worm?
• How do I protect my computer from the Vote C (W32.Vote.C@mm) and Vote Gen (W32.Vote.gen@mm) worms?
• How do I protect my computer from the W32.Nimda.A@mm worm?
• How do I protect my computer from the W32.SQLExp.Worm (SQL Slammer Worm)?
• How do I protect my computer from the Welchia (W32.Welchia.Worm) worm?
• How do I protect my computer from W32.Badtrans.B@mm
• How do I reset my news reader?
• How do I set Outlook Express Version 4.xx or below for more than one account?
• How do I set permissions for my new homepage using telnet?
• How do I set Up A Store Front Using Actinic?
• How do I set up Mac Eudora to access more than one mailbox?
• How do I set up mail on Outlook Express 4?
• How do I set up mail on Outlook Express 5?
• How do I set up Messenger in Netscape Communicator 4.7?
• How do I set up Windows Eudora to access more than one mailbox?
• How do I setup Mail on Mac OS X 10.5?
• How do I setup Netscape 3.0 for Mac to read email and news?
• How do I setup Netscape 3.0 for Windows to read email and news?
• How do I setup Outlook Express v5.0 for multiple email accounts?
• How do I transfer a binary file from a Telnet login?
• How do I transfer a binary file with x/y/zmodem?
• How do I uninstall/Reinstall the 3060 ADSL Modem?
• How do I uninstall/Reinstall the 4060 ADSL Modem?
• How do I upload my HTML files using Frontpage Express?
• How do I upload my HTML files using Netscape Composer?
• How do I use Frontpage to Publish my Web Site to HiWAAY's Linux Plesk Servers
• How do I use Google Toolbar to Block Pop-up Windows?
• How do I use ISDN?
• How do I use Webmail to store my old email into different folders?
• How long does it take for others to see my posts?
• How many newsgroups does HiWAAY carry?
• Jdbgmgr.exe Virus Warning Hoax
• New Version of Nimda Spreads Across the Internet
• Parasitic worms attack computers infected with the Mydoom worm
• Sulfnbk.exe Virus Warning Hoax
• What about images and eBay?
• What are the 4060 Modem LED indicator descriptions?
• What can I do about an unwelcome email message?
• What COM port should I use with my modem?
• What information do I need to set up my Actinic online store?
• What is Geoff's CGI Cookbook? How is it used?
• What is IRC?
• What is telnet?
• What is the URL for publishing my personal web page?
• What modem does HiWAAY recommend?
• Where can I find the iPass User Guide for the Mac?
• Where can I find the iPass User Guides?
• Where is my favorite newsgroup?
• Which Version of PPP/TCP Do I Need to Connect My Mac to HiWAAY?
• Why can't I get a static IP address?
• Why does my favorite IRC server suddenly tell me I'm banned and what can I do?
• Why is the time on my email wrong?
• Why is the time on my mail and news messages wrong?
• Will Open Transport Work With HiWAAY?

Search FAQs

Search for ..