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HiWAAY's FAQs

An FAQ is a Frequently Asked Question. We have listed here the question paired with the appropriate answer. If you don't find the answer to your question, please visit our customer support page or email support@HiWAAY.net.

Busy Signal Report Form: Report a busy signal.

There are currently 249 FAQs in the database.

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Spam Blocking

Information about HiWAAY's AnteSpam email spam and virus blocking service.

Question: What web browsers work with HiWAAY's AnteSpam sidelined email?

Answer:

When HiWAAY's AnteSpam spam filter identifies a message as spam, it doesn't delete it right away. It stores it in your sidelined email. You view your sidelined email with your web browser. You must have Javascript and cookies enabled.

The following web browsers have been tested and work well with viewing Sidelined email.

• Windows Internet Explorer version 6 and higher.
• Windows Firefox version 2.0 and higher.
• Windows Safari version 3.0 and higher.
• Windows Opera version 9.62 and higher.
• Macintosh Safari version 3.0 and higher.
• Macintosh Firefox version 2.0 and higher.
• Macintosh Omniweb version 5.6 and higher.
• Macintosh Camino version 1.6.4 and higher.

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